What Our Customers Are Saying
-
Kevin McQuaid, Juneau, ALASKA
-
I dont normally write reviews for businesses unless I have a negative experience. However, I feel compelled to write one after the overwhelmingly positive experience we had with our boat purchase at Pacific Boatland. We purchased a used runabout from Chris. The boat is old but in good mechanical condition. Chris was very helpful and provided me with much useful information including a recommendation for a local shop that could help with some cosmetic work that needed to be done. We had the boat for a week and after three trips on the water experienced a mechanical issue. Chris and the crew at Pacific Boatland addressed the issue in a timely manner and went above and beyond to ensure we were satisfied. I highly recommend Pacific Boatland for all your boating needs.
Justin L, Ridgefield, WA -
We became satisfied customers over 5 years ago when we purchased our new at the time 2011 Four Winns H200 for our family. Dave won us over and his staff have kept us coming back there. The deal we got was great, the treatment we received was excellent,financing was arranged at very competitive rates and all of the details were handled extremely well. Service for the boat by Randy and the team at Pacific Boatland has been excellent. Would never take it anywhere else! We can always count on them to go the extra mile to keep us informed while the boat is there and even more importantly, we know their conscientious work ensures that we are always safe and happy out on the water. Great to have made the decision to buy from a place where they work hard to maintain a great relationship, where we can be confident of our boat always being taken care of as if it was their own and where we are always treated superbly!
Scott Reeves, Ridgefield, WA -
I would highly recommend Pacific Boat land to anyone looking to purchase a boat. I purchased a 2015 River Hawk 19' Coastal. I just received it and really couldn't be much happier. Chris really help me as he answered all my questions/concerns. I bought the boat over the phone/internet not seeing it in person until it arrived here in AK. Chris worked with me on the logistics of getting it from WA to AK. Seems like they are a pretty honest dealership with no pressure salesman.
Pete , Skagway, AK -
How many women go and buy their own boat, motor or parts? I do !
I love these guys. Chris N. In sales was outstanding, and Randy and guys in service made my motor look and run like new. I will always go back.
Thank you all at Pacific Boatland .Anna Kittoe, Battle Ground, WA -
Chris, you went out of your way to make sure everything was operational and ready for delivery of my River Hawk. You also were very pleasant, patient, and helpful before & after my purchase. Your explanations of the boat were accurate & very helpful in my decision to buy this boat. Your customer Service was impeccable and greatly appreciated. Thank You !
Jeff Seatac -
My husband and I had been looking for a very specific boat to meet the needs of our family and had decided to go the route of a personal sale as we have had such horrible experiences with sales reps in the past from some local dealerships. However, we went ahead and called Pacific Boatland when an internet ad caught our attention. My husband was put in contact with Chris and was immediately at ease with his honest and low pressure approach. The boat was exactly what it had been represented to be and the negotiated price was very fair. The boat did have some damage from previous ownership, but Chris gave us his word he would order the part and have it delivered to us. We purchased the boat late on Saturday, and on Tuesday I received confirmation of the ordered part. In all, we couldn't be more pleased with how we were treated by Chris and the staff at Pacific Boatland. I highly recommend them to anyone looking for low pressure, honest, and friendly service. Should our boating needs change, we will definitely be return customers.
Denise , Baker City, OR -
ALBERT , Vancouver, WA
-
Really appreciate the friendly helpful staff and experience they have. Always know my boat is in good hands. Very impressed with the quality of service I get when I take my boat in for maintenance and trust their recommendations. Thank you Pacific Boatland. Dan Schaub
dan , Vancouver, WA -
love your guys shop. thanks for all the good deals enjoy seeing all the nice guys in there. never walk out unhappy. thank you!
anonymous , Portland, OR -
This comment is not on a purchase, but on the recent consignment sale Pacific Boatland handled for me. My experience has been extremely satisfying. The last consignee has my boat for 10 months. Boatland had it for less than 7 days and sold it at a very acceptable price. I received payment for the boat today, just 13 days after dropping in and having my first conversation with Willy. My thanks to everyone at Boatland for the very professional and satisfactory service. What a great team!!
Edward , Camas, WA -
Chris, I wanted to thank you for your time the other day when I came in and talked about the Fishrite boat I was trying to buy. Your honesty and professionalism impressed me. Based on your recommendation to Twin Star Credit union I was able to secure a much better rate and loan for the boat that I really wanted. Although the boat was not bought thru your dealership, I did notice that you have a service area. I can assure you that I will take my boat to your dealership for annual maintenance and service. I would have to think that your service department portrays the same honesty professionalism as you did. Thanks Again! Mikea
anonymous , Battle Ground, WA -
I wish I would have stopped in to Pacific Boat Land 6 years ago when I moved into the neighborhood. Dave and his complete staff are not only friendly, professional and helpful, they make you feel welcome every time you visit them. Thanks you Chris to steering me to the most fun Ive ever had 2003 H-190, and Barry, Randy, Willie and Stu for putting up with my countless questions. The sales experience was awesome and the parts and service experience will keep me a customer for life.
Mark , Vancouver, WA -
We purchased a new G3 from Chris Newcomb and he helped make it a smooth transaction. I got a good trade-in value for my old boat and he made good on his promises. I havent had any service issues, but if the service department is as professional as Chris, they will have my business. Thanks
-Anonymous -
Chris and the staff were great thru the whole searching / buying process. Communications were excellent all the way thru, no question seemed too small or unimportant. The extra parts and accessories we wanted were sourced out and installed extremely fast. All the staff we met were kind , courteous and proffesional in every way. We are from a long distance away from Vancouver, and everyone seemed to pull together to get us back on the road to home, and we were able to "beat" the thanksgiving weekend snow storms. Chris and the whole crew are a top notch operation which I will recommend to all.
Ron and Linda , AB -
Our salesman, Willie, was awesome! We'll be back when we're ready to trade up for a bigger boat....maybe next Spring! ;) Linda
Linda Andrew , Vancouver, WA -
parts for an outdated motor found same day good price too. thanks d&d S.
Anonymous , kelso, WA -
The staff at Pacific Boatland were both professional and friendly. Chris made our out-of-area purchase of a 2006 Duckworth both easy and rewarding. Chris was always available for all my questions and concerns before, during and after the sale. He went out of way to get the boat service and a test drive. After having the boat for awhile we had a trim problem, We brought it buy and Chris was right on it, we went out on the water trim tabs adj, no more trim problems.
Renton , Pendleton, OR -
I had an opportunity to purchase some parts and accesories from Pacific Boatland. I was greeted at counter by a young lady I believe her name was Lexi. She was very polite and seem to know exactly what I needed to complete my job. If a young lady which has not been in marine industry can be so professional and knowledgeable I am sure that Pacific Boatland deserves an A+ Thanks very Much Lexi
-Anonymous -
I bought a 1999 Four Winns Horizon 200 from Pacific Boatland. They were very helpful and answered all questions and concerns. It was a great experiance and they they did not pressure me. Thanks Richard Rogers
Richard , Vancouver, WA -
We've known Dave and Deb and their kids for years. When we needed some parts for our boat Deb found what we needed and had them shipped in in no time. There aren't two nicer, more honest trustworthy people out there. Don't ever worry about dealing with them, and if you need to laugh, Deb can do that for you too.
Dale and Sue , Rhododendron, OR -
I would have to give them an "A" for being friendly but "D" for knowledge about parts. Always take your exact model or engine # and year with you and insist they look it up in the book.
-Anonymous -
"Hi We have a lot to be thankful for. Not only did we get a great Duckworth boat last year, we traded in our old Duckworth for a really good price. The sales team Dave, his wife Debbie, and of course fun loving chris, Were great to work with. We got just the new boat we wanted, amd made it ours by adding all the options we wanted. Now I need to comment on the service a week ago we needed to have our new boat looked into we were very worried about repairs and cost. our repair man was Tracey. He was very knowledgable about our boat and took such good care of us. He made us feel like we were the only customer he needed to help that day and took away our concerns . We now feel very safe and secure in our boat and on the way to fun fun fun! So not only do you get good customer service at Pacific Boatland, They back it up with quality repairmen to make the whole boating experience GREAT!! So come on now. Get over to Pacific Boatland and buy your new boat with confidence.. The Myers from Portland or.Bill and Pam , Portland, OR -
Not only did Chris go out of his way to help me find the right boat for my family. Beyond that he got very creative with my trade in, which pulled the whole deal together! Thanks, Dan Wing
Dan , Camas, WA -
I was searching the internet and found a H200 at Pacific Boatland that looked just perfect. I contacted Chris , who handled everything including delivery to the Islands.The H200 arrived in perfect condition. I would recommend Pacific Boatland to anyone looking for a new boat.
Joe , Honolulu, HI -
I BOUGHT A BOAT THROUGH CHRIS AND HE DID A GREAT JOB FOR ME. I HAD TO TRAVEL FROM CA TO WASHINGTON TO BUY THE BOAT AND I'M SURE HAPPY I DID. THANKS AGAIN CHRIS BYRON BYERS
BYRON , OAKLEY, DE -
Dave and Chris really look care of us during out Four Winns purchase. Between staying late and coming in on Sunday (in not the best conditions) for a test drive - we really appreciated the extra effort. They took our boat in on consignment and sold it within a month and we received a check within the week. We had out doubts about how the consignment would work but we were really happy with the out come. Great service, no high pressure sales just a great staff to work with. We would defiantly buy from Pacific Boatland again!
-Anonymous -
Everything from purchase to delivery was outstanding. The staff at Pacific Boatland were both professional and friendly. Chris made our out-of-state purchase of a Four Winns H220 both easy and rewarding. Chris was always available for all my questions and concerns before, during and after the sale. The customer service from Pacific Boatland is second to none.
Nick , Boise, ID -
Dave and his crew did a great job with the purchase of my new Ranger Z520. The guys in the shop were excellent and all work was done on time in a very professional manner. I would recommend Pacific Boatland to any of my family or friends. Thanks to Dave and Debbie for a very pleasant buying experience. Cheers, Ron Martinson
Ron , Shady Cove, OR -
Its been a long time coming,but finally a local Arctic Cat Dealership to buy my snowmobile parts from.I've been in several times and evrytime Eric in the parts dept has been very helpful in getting what parts I need and is really knowledgeable when it comes to what I need to repair.Thanks Pacific Boatland keep up the good work; Ryan Bell
Ryan , Battle Ground, WA -
-Anonymous
-
All of my experiences with Pacific Boatland have been great! You can sure tell it is a friendly, family-run business with a staff that goes out of their way to please the customer. They enjoy their work, and it shows. Finally we have a quality bassboat dealer on the west side of the mountains, and their Ranger Boat and Evinrude Motors are the best on the market! ciao, Marc
Marc , Steilacoom, WA -
My parts arrived quickly and I was able to take care of my problem. Eric in parts was courteous and very helpful and went out of his way to help with my purchase. He represents Pacific Boatland in a positive way. Thank you agian
Fred , Portland, OR -
I love the new web site!
Sara , Sussex, WI
Absolutely great to deal with from start to finish. Live in Alaska, so test driving was hard. Chris and the gang didnt even hesitate to FaceTime and take videos of the boat for me, answered all of my questions, and made the whole process absolutely painless. From the first phone call, to them delivering my boat and trailer to the barge in Seattle, these guys absolutely rock. Will definitely be dealing with them from here on out!